Privacy Policy

Privacy Policy

Please read this Privacy Policy regularly, as changes in legislation or our company’s internal rules may affect its content. You may call us or contact us by email regarding this Privacy Policy at any time.

1. Controller and scope of application

The controller within the meaning of the General Data Protection Regulation (hereinafter “GDPR”) and other national data protection laws is:

BytesPulse O.E.
Telephone: +30 6981861369
Telephone: +30 6945679640
Email: info@bytespulse.com

This Privacy Policy applies to the BytesPulse website accessible via the electronic address bytespulse.com (hereinafter the “website”).

2. Data Protection Officer

You may contact the Data Protection Officer of BytesPulse at any time using the company telephone numbers or email address listed above.

3. Principles of data processing

The term personal data refers to all information relating to an identified or identifiable natural person. This includes, for example, information such as name, age, address, telephone number, date of birth, email address, IP address and user behaviour. Information that does not allow us to identify you (or would allow identification only after excessive and unreasonable effort), such as anonymous information, is not classified as personal data. The processing of personal data (for example, collection, retrieval, use, storage and transfer of personal data) always requires a legal basis or your consent. Processed personal data is deleted as soon as the purpose for which it was collected has been fulfilled and no statutory retention periods continue to apply.

Where we process your personal data in order to provide specific services to you, the information below is intended to explain the relevant procedures, the scope and purpose of the data processing, the legislation on which it is based, and the applicable retention period in each case.

4. Individual processing activities

1. Provision and use of the website

a. Type and scope of data processing

When you access and visit our website, we collect the personal data that your browser automatically sends to our server. This information is temporarily stored in a so-called log file. When you use our website, we collect the following data that is technically required in order to display the website and ensure its security and stability:

• IP address of the requesting computer or device
• Date and time of access
• Name of the URL and the requested file
• URL of the website from which access was made (referrer)
• Your browser, the operating system of your device or computer, and the name of your internet service provider (ISP)

b. Legal basis

Article 6(1)(f) GDPR serves as the legal basis for the data processing activities described above. The processing of the specified data is a fundamental element for access to the website and therefore serves a legitimate interest of our company.

c. Storage period

The specified data will be deleted as soon as the display of the website is no longer required. Collection of this data is necessary for the provision of the website. Storage of data in log files is necessary for the operation of the website. Therefore, the user has no right to object to this collection and storage. In certain cases, the data may be stored for other purposes where required by law.

2. Registration / User account

a. Type and scope of data processing

Our website offers you the option to register as a user by submitting your personal data. Your registration is required for the conclusion of a contract with us or for pre-contractual activities relating to the provision of ongoing access to the services for which you have registered.

We use your processed data to create a personalised user account for you, which you may use to access specific content and services such as website hosting, servers, domain names, SSL and security services, email, the management system and our website in general.

We process your email address in order to send you login details if you forget them.

You can see in detail the personal data we process during registration from the following overview:

• Full name
• Email address
• Address
• Date of birth
• IP address
• Contact telephone number
• Payment information

b. Legal basis

The processing of the above personal data serves the performance of a contract between you and BytesPulse or the implementation of pre-contractual measures in accordance with Article 6(1)(b) GDPR.

You may withdraw your consent to the use of your personal data at any time with future effect by sending an email to the email address described above in Section 1 or to the Data Protection Officer.

c. Storage period

The processed data will be deleted as soon as it is no longer necessary for the purposes of performing the contract. It may also be necessary for us to keep your personal data on file after the performance of a contract in order to fulfil legal or contractual obligations. In certain cases, the data may be stored for other purposes where required by law.

d. Cancellation of registration

You may cancel your registration as a user at any time. You may also request changes to your personal information. To do so, please use our management system or contact us at info@bytespulse.com.

However, if the processed data is necessary for the purposes of contract performance or pre-contractual measures, early deletion is only possible where permitted by legal and contractual obligations.

3. Newsletter

a. Type and scope of data processing

Our website offers you the option to subscribe to our free newsletter. We require the following information if you wish to subscribe:

• Email address

Your personal data will not be disclosed to third parties in connection with the newsletter.

Newsletter subscriptions are based on the so-called double opt-in method. This means that we will send newsletters to you only if you click the link in a confirmation email sent to you in order to verify your subscription. This measure is necessary to confirm that your newsletter registration is deliberate. You must confirm your subscription immediately after receiving the confirmation email; otherwise, your details will be automatically deleted from our database.

b. Legal basis

The processing of your email address for the sending of newsletters is based on the following voluntary declaration of consent in accordance with Article 6(1)(a) GDPR:

Declaration of consent:
By entering my data and clicking the “Submit” button, I declare my consent to the processing of my email address for the purpose of receiving regular newsletters. I may unsubscribe from the newsletter at any time by clicking the relevant link at the end of each newsletter. I have read and accept the current Privacy Policy. I may withdraw my consent to the collection of my personal data collected during the subscription process at any time by contacting info@bytespulse.com.

You may withdraw your consent to the use of your personal data at any time with future effect by sending an email to the address described above in Section 1 or to the Data Protection Officer.

c. Storage period

Your email address will be stored for as long as you remain subscribed to the newsletter. Your email address will be deleted when you unsubscribe from the newsletter. In certain cases, the data may be stored for other purposes where required by law.

d. Personalised advertising

We may process master data of customers who have a customer account and are subscribed to the newsletter in order to recommend individual services that may be of interest to them. This is carried out on the basis of a balancing of interests in accordance with Article 6(1) GDPR. You may object to the processing of this personal data at any time by contacting info@bytespulse.com. We will then cease processing your data for this purpose in the future.

4. Contact form

a. Type and scope of data processing

You may contact us through a contact form available on our website. You will be informed of this Privacy Policy when submitting your message via the contact form so that we may obtain your consent, provided that you are not already a registered user or customer. When you use the contact form, the following personal data is collected and processed through the form:

• Full name
• Email address
• Customer number (optional)

We require your email address in order to classify your request and send you a reply. Your personal data is not disclosed to third parties when you use the contact form.

b. Legal basis

The processing of data for communication purposes as described above is based on the following voluntary declaration of consent in accordance with Article 6(1)(a) GDPR:

By entering my data and clicking the “Submit” button, I declare my consent to the processing of my email address, my name, my customer number and the content of my message in order to respond to my contact request. I have read and accept the current Privacy Policy. I may withdraw my consent at any time with future effect by contacting info@bytespulse.com.

You may withdraw your consent to the use of your personal data at any time with future effect by sending an email to the address described above in Section 1 or to the Data Protection Officer.

c. Storage period

We will delete the personal data collected from you through the contact form as soon as we have reviewed your enquiry and completed your request. In certain cases, the data may be stored for other purposes where required by law.

5. Order form

a. Type and scope of data processing

The order form consists of data fields that you may complete on our website. Users who complete the order form will enter the following personal data in order to obtain various services (e.g. orders, quotations):

• Title
• Full name
• Address
• Postal Code
• City/Area
• Country
• Business name
• Tax Office
• Tax Identification Number (VAT / Tax ID)
• Email address
• Telephone number

b. Legal basis

The processing of the above personal data serves the performance of a contract between you and BytesPulse or the implementation of pre-contractual measures in accordance with Article 6(1)(b) GDPR.

You may withdraw your consent to the use of your personal data at any time with future effect by sending an email to the address described above in Section 1 or to the Data Protection Officer.

c. Storage period

The storage period relating to the above personal data depends on the nature of your request. Your data will normally be deleted once the purpose of your communication no longer applies and data storage is no longer required by law.

6. Communication options on our website

a. Type and scope of data processing

Any user of this website may send enquiries or requests to the email addresses displayed on our website. Such enquiries or requests are processed by the competent department. In this case, the data we collect is limited to the email address of the email account used to contact us and any other personal data you disclose to us in the context of your enquiry or request.

b. Legal basis

The lawfulness of this data collection is based on Article 6(1)(f) GDPR, as both you and we have an interest in communicating with one another, and we as a company have a legitimate interest in processing the data described above in order to respond to your enquiry or request.

c. Storage period

The storage period relating to the above personal data depends on the nature of your request. Your data will normally be deleted once the purpose of your communication no longer applies and data storage is no longer required by law.

5. Disclosure of data

We will disclose your data to third parties only if:

• You have expressly given your consent in accordance with Article 6(1)(a) GDPR
• Such disclosure is lawful and necessary in order to fulfil our contractual obligations to you in accordance with Article 6(1)(b) GDPR
• We are legally obliged to do so in accordance with Article 6(1) GDPR
• The disclosure is necessary for the protection of our legitimate interests or for the establishment, exercise or defence of legal claims of our company in accordance with Article 6(1)(f) GDPR

BytesPulse does not sell personal data to third parties or partners.

6. Use of cookies

a. Type and scope of data processing

A cookie may generally be defined as a piece of data stored on a customer’s electronic device (i.e. computer, phone, tablet, etc.) and capable of identifying information relating to that customer. BytesPulse uses both session identification cookies and persistent cookies. Session identification cookies expire when you close your browser and do not remain on your computer. Persistent cookies are stored on your computer for a defined period. The purpose of using these cookies (whether session cookies or persistent cookies) is to optimise our interaction with you in order to provide a better user experience. By using the services of BytesPulse, you agree to the general acceptance of this Privacy Policy and, therefore, to the use of BytesPulse cookies.

Below are some examples of cookies created by BytesPulse, their type, and the purpose each serves. Please note that the following list may not be exhaustive:

• PHPSESSID – This is the most common cookie used by most PHP-based websites. It is used to store the unique session ID for each visitor and allows variables to be remembered and transmitted between pages. It is mainly used to track user login and progress in the shopping cart. Since this is a session-only cookie, it expires as soon as the browser is closed.
• UID/PW – These two cookies are used for the “Remember Me” function in our customer area. They are generated only if you select the “Remember Me” option when you log in to our customer area. The purpose of these cookies is to ensure that your login is stored and that you do not need to log in again every time you visit our website. These two cookies are persistent and will last 365 days unless you log out of our customer area.
• AffiliateID – This cookie is created if you have been referred to us by one of our affiliates. The purpose of this cookie is to store the ID of the affiliate who referred you to us, so that if you place an order within the next 90 days after the referral, our affiliate may be credited accordingly. This cookie is persistent and will last 90 days.

At any time, if you wish to remove these persistent cookies, you may review your browser records or settings to obtain the necessary instructions for removing any persistent cookies associated with BytesPulse.

b. Legal basis

The legal basis for the processing of personal data through the use of cookies is Article 6(1)(f) GDPR for the purposes described above. If you have given your consent to the use of cookies in response to a notice on our website, lawfulness is also based on Article 6(1)(a) GDPR.

c. Storage period

The information will be deleted as soon as the data provided to us through cookies is no longer necessary for the fulfilment of the purposes described above. In certain cases, data may be stored for other purposes where required by law.

d. Browser settings configuration

Most browsers are configured to accept cookies by default. However, you may configure your browser so that it accepts only certain cookies or none at all. Please note, however, that you may no longer be able to use all functions of our website if cookies are disabled in your browser settings. You may also use your browser settings to delete cookies that have already been stored in your browser. In addition, you may configure your browser so that it informs you whenever a cookie is about to be stored. Since browsers differ in functionality, please refer to your browser’s help menu for information about adjusting configuration options.

We recommend installing specific add-ons if you wish to see a comprehensive overview of all third parties that have access to your browser.

7. Tracking and analysis tools

We use tracking and analysis tools to ensure that our website is continuously optimised and that its design is appropriate for its purpose. Our tracking measures also allow us to collect statistical information about user behaviour on the website and to use the information obtained in order to further improve our online services. These interests justify the use of the tracking and analysis tools described below in accordance with Article 6(1)(f) GDPR. If you have consented to the use of cookies in response to a notice on the website, lawfulness is also based on Article 6(1)(a) GDPR. The purpose of the tracking and analysis tools and the data they process may also be derived from the following descriptions. You may use the cookie settings on our website to enable or disable tracking and analysis tools at any time.

1. Google Analytics

This website uses Google Analytics, a web analytics service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses so-called cookies. Cookies are small text files stored on your computer that allow an analysis of your use of our website.

The information generated by cookies concerning your use of our website, such as the time, location and frequency of your visits, is generally transmitted to and stored on a Google server in the United States. The collection of other personal data beyond your IP address by cookies set by Google Analytics cannot be excluded when using Google Analytics. Please note that Google may disclose this information to third parties if required by law or if third parties process the information on Google’s behalf.

Google will use this information on behalf of the operator of the website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website use and internet use for the website operator. According to Google, Google will not associate the IP address transmitted by your browser as part of Google Analytics with any other data held by Google.

You may prevent the storage of cookies on your computer by adjusting the relevant settings in your browser. However, please note that if you do so, you may not be able to use all features of this website to their full extent.

The collection of personal data beyond the IP address by cookies set by Google Analytics cannot be excluded. In addition to disabling tracking cookies as described above, you may also prevent Google Analytics from collecting information about your use of our website and transmitting it to Google Analytics by downloading and installing the browser add-on available from Google’s opt-out page.

This website uses Google Analytics with the “anonymizeIp” extension in order to ensure the highest possible protection of your personal data. The code deletes the last 8 bits of IP addresses so that your IP address is anonymised when collected (so-called IP masking). Google truncates and thereby anonymises IP addresses within Member States of the European Union and other contracting states to the Agreement on the European Economic Area before they are transmitted to the United States. Only in exceptional cases is the full IP address transmitted to a Google server in the United States and truncated there.

2. Google reCAPTCHA

For greater security on some of our pages, we use the reCAPTCHA service from Google Inc. This helps us distinguish whether requests on our website are made by a natural person or by a machine or automated processing. For this purpose, the IP address and any other data required by Google for the reCAPTCHA service are transmitted to Google. For more information about the privacy policy of Google Inc., please consult Google’s privacy policy page.

8. Hyperlinks

Our website contains so-called hyperlinks to websites operated by other providers. Activating a hyperlink will take you directly to the website of the respective provider. You can recognise the transfer, for example, by the change in the URL. We cannot accept any responsibility for the confidential handling of your data on these websites, as we have no influence over these companies’ compliance with data protection rules. Please consult the relevant website directly for information on how your personal data is handled.

9. Right of access

The GDPR provides that you, as the data subject whose data is being processed, have the following rights:

• According to Article 15 GDPR, you may request information about your personal data that we process. In particular, you may request information about the purposes of processing, the categories of personal data concerned, the categories of recipients to whom the personal data has been or will be disclosed, including recipients in third countries or international organisations, the envisaged period for which the personal data will be stored, the existence of the right to request rectification or erasure of your personal data or restriction of processing or to object to such processing, the existence of the right to lodge a complaint, the source of your personal data insofar as it was not collected by us, and the existence of automated decision-making, including profiling, and any meaningful information about its details.
• According to Article 16 GDPR, you may request the immediate correction of inaccurate or incomplete personal data stored by us.
• According to Article 17 GDPR, you have the right to request the erasure of your personal data stored by us provided that processing is not required for the exercise of the right of freedom of expression and information, compliance with a legal obligation, performance of a task carried out in the public interest or in the exercise of official authority vested in us, or for the establishment, exercise or defence of legal claims.
• According to Article 18 GDPR, you have the right to restrict the processing of your personal data if you contest the accuracy of the data, the processing is unlawful, we no longer need the personal data, but you require it for the establishment, exercise or defence of legal claims. Your right under Article 18 GDPR also remains unaffected if you have objected to processing pursuant to Article 21 GDPR.
• According to Article 20 GDPR, you have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format. You also have the right to transmit that data to another controller.
• According to Article 7(3) GDPR, you have the right to withdraw consent previously granted at any time. As a result, we will no longer be permitted to continue processing your data on the basis of your consent in the future.
• According to Article 77 GDPR, you have the right to lodge a complaint with a supervisory authority. You may contact the supervisory authority of your Member State of residence, your place of work or the place of the alleged infringement.

10. Right to object

In relation to the processing of your personal data based on legitimate interests pursuant to Article 6(1)(f) GDPR, you have the right, in accordance with Article 21 GDPR, to object to the processing of your data on grounds relating to your particular situation, or if your objection concerns direct marketing. In the case of direct marketing, you have a general right to object without giving any specific reason, and we must take the appropriate measures.

11. Security and data protection measures

We undertake to protect your privacy and to treat your personal data confidentially. We have implemented extensive technical and organisational measures to prevent manipulation, loss or misuse of the personal data stored on our servers. These measures are regularly reviewed and adapted to reflect technological developments. They include the use of recognised encryption methods (SSL or TLS).

Please note, however, that the structure of the Internet allows persons and institutions outside our sphere of control to disregard the data protection rules and security measures described above. In particular, data transmitted without prior encryption, for example via email, can be read by third parties. We have no technological influence over this. It is the responsibility of the user to protect the data they provide against misuse through encryption or other appropriate means.

12. Changes to the Privacy Policy

BytesPulse may amend this Personal Data Protection Policy and the Terms of Use in whole or in part at any time. The effective date of any such amendment shall be the time at which the amended Privacy Policy is posted on the BytesPulse website. Any amendment to this Policy is binding on the visitor-user. The visitor-user is obliged to review the content of this Policy regularly in order to be informed of any amendments.

If the visitor-user continues to visit the BytesPulse website or use the services provided by it, it is irrebuttably presumed that they unreservedly accept the amended terms and conditions of this Data Policy and grant their consent, agreement and approval.

Otherwise, the visitor-user must refrain both from visiting the BytesPulse website and from using the services provided by it.